Practical innovations: Technology-Assisted referrals

Alan L. Brankline; Christina M. Coyle; Kathleen A. Jencks; Anoma Mullegama; Michael W. O’Brien

doi:10.1080/00981380902958213

Practical innovations: Technology-Assisted referrals

Alan L. Brankline, Christina M. Coyle, Kathleen A. Jencks, Anoma Mullegama, Michael W. O’Brien

Research output: Contribution to journal › Article › peer-review

7 Scopus citations

Abstract

Patients in the acute care setting often require referrals for post-hospital care. Before 2003, charts were copied manually and faxed to each nursing home separately, which was labor intensive, created delays, depended on legible notes, and did not ensure patient confidentiality. Social workers at our institution, in collaboration with 21 area nursing homes, successfully developed a program to streamline this process by using the electronic medical record and computer-assisted faxing. The patient's medical record (history/physical, nursing notes, pharmacy record, and therapy notes) was able to be transmitted quickly. This technology-assisted referral system had positive and successful outcomes, such as decreased length of stay, which resulted in an estimated cost savings of $2,008,512 per year.

Original language	English (US)
Pages (from-to)	768-776
Number of pages	9
Journal	Social Work in Health Care
Volume	48
Issue number	8
DOIs	https://doi.org/10.1080/00981380902958213
State	Published - 2009
Externally published	Yes

Keywords

Discharge delays
Electronic medical record
Nursing home
Skilled care facility
Social work referral
Technology

ASJC Scopus subject areas

Community and Home Care
Psychiatry and Mental health

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

10.1080/00981380902958213

Cite this

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title = "Practical innovations: Technology-Assisted referrals",

abstract = "Patients in the acute care setting often require referrals for post-hospital care. Before 2003, charts were copied manually and faxed to each nursing home separately, which was labor intensive, created delays, depended on legible notes, and did not ensure patient confidentiality. Social workers at our institution, in collaboration with 21 area nursing homes, successfully developed a program to streamline this process by using the electronic medical record and computer-assisted faxing. The patient's medical record (history/physical, nursing notes, pharmacy record, and therapy notes) was able to be transmitted quickly. This technology-assisted referral system had positive and successful outcomes, such as decreased length of stay, which resulted in an estimated cost savings of $2,008,512 per year.",

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AU - Brankline, Alan L.

AU - Coyle, Christina M.

AU - Jencks, Kathleen A.

AU - Mullegama, Anoma

AU - O’Brien, Michael W.

PY - 2009

Y1 - 2009

N2 - Patients in the acute care setting often require referrals for post-hospital care. Before 2003, charts were copied manually and faxed to each nursing home separately, which was labor intensive, created delays, depended on legible notes, and did not ensure patient confidentiality. Social workers at our institution, in collaboration with 21 area nursing homes, successfully developed a program to streamline this process by using the electronic medical record and computer-assisted faxing. The patient's medical record (history/physical, nursing notes, pharmacy record, and therapy notes) was able to be transmitted quickly. This technology-assisted referral system had positive and successful outcomes, such as decreased length of stay, which resulted in an estimated cost savings of $2,008,512 per year.

AB - Patients in the acute care setting often require referrals for post-hospital care. Before 2003, charts were copied manually and faxed to each nursing home separately, which was labor intensive, created delays, depended on legible notes, and did not ensure patient confidentiality. Social workers at our institution, in collaboration with 21 area nursing homes, successfully developed a program to streamline this process by using the electronic medical record and computer-assisted faxing. The patient's medical record (history/physical, nursing notes, pharmacy record, and therapy notes) was able to be transmitted quickly. This technology-assisted referral system had positive and successful outcomes, such as decreased length of stay, which resulted in an estimated cost savings of $2,008,512 per year.

KW - Discharge delays

KW - Electronic medical record

KW - Nursing home

KW - Skilled care facility

KW - Social work referral

KW - Technology

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Practical innovations: Technology-Assisted referrals

Abstract

Keywords

ASJC Scopus subject areas

UN SDGs

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