Increasing up-front collections.

Adrienne S. Kapel, Jeannine McCormack, Irwin R. Merkatz, Jayne Oliva

Research output: Contribution to journalArticlepeer-review

1 Scopus citations


Montefiore Medical Center increased the collections of the Department of Obstetrics & Gynecology and Women's Health by $1.2 million without cutting costs or increasing its charges. Instead, the organization appointed a billing director to take charge of revenue-cycle performance and redesign its billing processes by: Implementing standard processes organizationwide Involving physicians in data collection to ensure accurate claims Collecting copayments at the front end.

Original languageEnglish (US)
Pages (from-to)82-88
Number of pages7
JournalHealthcare financial management : journal of the Healthcare Financial Management Association
Issue number3
StatePublished - Mar 1 2004

ASJC Scopus subject areas

  • Medicine(all)


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